Shipping & Refund policy
- For domestic shipping, shipping choice will be shown during check out.
- For international shipping, please contact our customer service via email or LINE to get a quote.
- After payment is received, please allow us to ship maximum 2 working days from then. Delivery time will depends of the shipping agent.
- We do not guarantee that the products will be received on the exact time mentioned by the shipping agent. As many factors may cause delay such as incomplete address, nobody to accept the package, or force major.
- We will send an email confirmation and the tracking number (if available) once the products are on their way to your address. Please contact us via email or LINE if you need further assistance.
- We do not ship during holidays. Please note all purchases made during Saturday, Sunday, Public holidays and announced holidays by us will be processed in the next working day.
- We will not be responsible for products that arrive defected caused by the shipping agent.
- Please report to us for refund within 2x24 hours upon received of package if you have any complains that are purely factory defects.
- All complains require pictures to proof the defects mentioned.